Everything You Need to Know Before Ordering
At Luxe Hair Collection, we believe luxury begins with transparency. If you don’t find the answer you’re looking for, contact us—we’re always happy to help.
Yes. Every Luxe Hair Collection wig is made with 100% premium human hair, allowing you to curl, straighten, and style your wig just like your natural hair.
Yes. Our wigs can be professionally colored or toned. We strongly recommend having all chemical services performed by a licensed professional to preserve the quality of your investment.
We make every effort to accurately display our products. Because each wig is handcrafted, slight variations in color, density, curl pattern, or parting may occur, making every unit uniquely beautiful.
Absolutely! Our signature glueless wigs are designed for easy wear with adjustable bands and secure construction, making them perfect for both beginners and experienced wig wearers.
No. Most of our wigs are completely glueless and ready to wear. If you prefer additional security, you may use adhesive, but it is not required.
Ready-to-Ship Wigs: All ready-to-ship wigs come professionally customized with a natural hairline and bleached knots for the most realistic appearance.
Custom Orders: Bleached knots are available upon request. If you would like your custom wig to include bleached knots, please leave a note at checkout or contact us before your order begins processing.
With proper care and maintenance, your Luxe Hair Collection wig can last several years. We recommend washing, conditioning, and storing your unit properly between wears.
To maximize the life of your wig:
Most in-stock orders are processed within 2–5 business days.
Custom or made-to-order units may require additional production time. Shipping estimates are displayed during checkout.
Once your order ships, you’ll receive a tracking number via email.
Orders begin processing quickly to ensure fast delivery.
If you need to make a change, please contact us immediately. While we’ll do our best to accommodate your request, we cannot guarantee changes once production or fulfillment has begun.
Due to the hygienic nature of our products, all sales are final.
Returns or exchanges are accepted only if you receive an incorrect item or a product with a verified manufacturing defect. Please contact us within 48 hours of delivery with photos of the issue.
Wigs that have been worn, altered, washed, colored, or had the lace cut cannot be returned or exchanged.
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